FREQUENTLY ASKED QUESTIONS
I am generally booked for custom orders 4-6 weeks in advance. I may be able to accommodate orders with shorter notice though so do reach out! Please note, a "Cookie Crunch fee" will apply for orders with less than 10 days notice, subject to availability. I respond to every inquiry I receive!
All of my starting price points are listed on my website. Please click below to see pricing.
In general, two dozen cookies takes 10 hours minimum. Extra detailing like adding metallics, florals, or watercolor can add anywhere from 45 minutes to 3 hours per dozen! I love sharing the decorating process on Instagram so if you're curious, join us on the Simply Sweet Caroline's page!
Yes! All custom sugar cookies will be individually packaged in a heat sealed cellophane bag.
Want some extra flair?
Sweet Finish: Ribbons, bows, or tags provided by the client can be added to each treat for $1.00 each.
Cookie Couture: Ribbons, bows, or tags sourced by Simply Sweet Caroline's and added to each treat for $1.75+ each.
Yes! We offer custom DIY kits perfect for birthday parties or any event. Our DIY kits include all cookies, icing, and sprinkles to create your masterpiece. To get started, please fill out the custom order form on our website, and we'll be in touch with more information to tailor your order to your specific needs. Whether you're planning a kids' birthday party, a corporate event, or a family gathering, we've got you covered!
Unfortunately I cannot ship cookies.
Yes! Deliveries start at $35. When you submit your order, please include your address and you will receive a quote in our response email!
All cookies are heat sealed individually. They will stay fresh in their heat sealed bag at room temperature for 3 weeks. Please do not place in the refrigerator. They can also be frozen for several months.
Cookie cakes stay fresh at room temperature for 3 days or can be placed in the refrigerator for 5 days. Cookie cakes can be frozen for 3 months.
I am a part time baker and am only one person making each individual cookie so I do not offer bulk discounts. Each cookie takes as long as the next one, even in bulk.
I‘m sorry but I cannot accept character themes/designs. For example, Disney Princesses, Sesame Street, Toy Story, Cocomelon, Pokémon, Paw Patrol, Fortnite, etc.