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FREQUENTLY ASKED QUESTIONS
All of my starting price points are listed on my website. Please click below to see pricing.
Hand Piped Cookies
Edible Printed Cookies
Presale - Offered only on select holidays and includes a special menu of holiday cookies available in smaller, limited quantities. Perfect for gifting, a sweet treat for yourself, or sharing at holiday gatherings and parties. Usually offered for Valentine's Day, Easter, Halloween, Thanksgiving, and Christmas. Join the email list to be notified when presales go live!
All of my work is posted on my instagram and my reviews can be found on Google.
Custom orders are typically booked 6-8 weeks in advance. Occasionally, I may be able to accommodate orders on shorter notice; however, 4 days is the minimum amount of time required, and all requests are subject to availability. Orders placed with fewer than 10 days notice will incur a Cookie Crunch Fee. I respond to every inquiry I receive!
Yes! Delivery is available starting at $35 within Chicago city limits. Please include your delivery address when submitting your order, and I’ll provide a delivery quote in my response email.
If you’re outside of Chicago, you’re welcome to arrange an Uber Courier (or similar service) to pick up your order during a designated pickup window.
I am a part time baker and am only one person making each individual cookie so I do not offer bulk discounts. Each cookie takes as long as the next one, even in bulk.
I‘m sorry but I cannot accept character themes/designs. For example, Disney Princesses, Sesame Street, Toy Story, Cocomelon, Pokémon, Paw Patrol, Fortnite, etc.
In general, two dozen cookies takes 10 hours minimum. Extra detailing like adding metallics, florals, or watercolor can add anywhere from 45 minutes to 3 hours per dozen! I love sharing the decorating process on Instagram so if you're curious, join us on the Simply Sweet Caroline's page!
Yes! All custom sugar cookies will be individually packaged in a heat sealed cellophane bag.
Want some extra flair?
Sweet Finish: Ribbons, bows, or tags provided by the client can be added to each treat for $1.00 each.
Cookie Couture: Ribbons, bows, or tags sourced by Simply Sweet Caroline's and added to each treat for $1.75+ each.
Yes! We offer custom DIY kits perfect for birthday parties or any event. Our DIY kits include all cookies, icing, and sprinkles to create your masterpiece. To get started, please fill out the custom order form on our website, and we'll be in touch with more information to tailor your order to your specific needs. Whether you're planning a kids' birthday party, a corporate event, or a family gathering, we've got you covered!
Unfortunately I cannot ship cookies.
All cookies are heat sealed individually. They will stay fresh in their heat sealed bag at room temperature for 3 weeks. Please do not place in the refrigerator. They can also be frozen for several months.
Cookie cakes stay fresh at room temperature for 3 days or can be placed in the refrigerator for 5 days. Cookie cakes can be frozen for 3 months.
Every cookie set is thoughtfully designed just for you! I take the details, inspiration, and preferences we've discussed and use them to create something truly unique to your celebration. With nearly six years of experience creating custom cookies, I put a lot of care and attention into every design. While I don't provide sketches or digital mockups in advance, you can trust that your cookies will be created with your vision in mind and a little of my own creative touch!
At this time, I’m unable to accommodate special dietary requests or allergy-friendly orders. All cookies are made in a kitchen with shared equipment, and I cannot guarantee that products are free from allergens or cross-contact.
The Cookie Bucket List combines two things I love: getting creative with cookies and giving back to my community.Choose a theme from my available Cookie Bucket List, and I’ll have full creative freedom to create a one-of-a-kind set for your celebration. Bucket List orders are offered at a special rate, and a portion of each purchase is donated to a local nonprofit.Since 2022, Simply Sweet Caroline’s has donated over $2,700 to local nonprofits, in addition to donating cookie sets for silent auctions, raffles, and other charitable events.How it works:Choose an available theme from the Cookie Bucket List linked below.Submit an inquiry for an available order date.Tell me what you’re celebrating and any personalization details.Leave the designs to me! No inspiration photos are needed—these sets are all about creative freedom.A portion of your purchase will be donated to a local nonprofit.
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