FREQUENTLY ASKED QUESTIONS
I’M CURIOUS ABOUT YOUR PROCESS. HOW LONG DO COOKIES TAKE TO MAKE?
In general, one dozen cookies takes 8 hours minimum. Extra detailing like adding metallics, florals, or watercolor can add anywhere from 45 minutes to 3 hours per dozen!
WHAT NOTICE DO YOU NEED FOR CUSTOM COOKIE ORDERS?
I am generally booked for custom orders 4-6 weeks in advance.
I LIVE OUTSIDE OF THE CHICAGOLAND AREA. DO YOU SHIP?
Unfortunately I cannot ship cookies.
DO YOU DELIVER?
Yes, we offer delivery for a flat rate of $20 through Door Dash if within 5 miles driving distance from 360 East South Water Street, Chicago, IL, 60601
If the delivery location is more than 5 miles driving distance from 360 East South Water Street we offer delivery through Uber Connect. Uber delivery rates fluctuate based on distance, traffic, etc so I am unable to guarantee a rate but I typically see prices between $30-$60 for distances of 5-10 miles.
HOW LONG DO THE COOKIES STAY FRESH?
All cookies are heat sealed individually. They will stay fresh in their heat sealed bag at room temperature for 2 weeks. They can also be frozen for several months.
DO YOU PROVIDE BULK DISCOUNTS?
I am a part time baker and am only one person making each individual cookie so I do not offer bulk discounts. Each cookie takes as long as the next one, even in bulk.
I NEED THE COOKIES INDIVIDUALLY PACKAGED. CAN YOU DO THAT?
Yes! All cookies will be individually packaged in a heat sealed cellophane bag.
CAN YOU MAKE COOKIES TO LOOK LIKE MY FAVORITE CHARACTER?
I‘m sorry but I cannot accept character themes/designs. For example, Disney Princesses, Sesame Street, Toy Story, Cocomelon, Pokémon, Paw Patrol, Fortnite, etc.