FREQUENTLY ASKED QUESTIONS

WHAT NOTICE DO YOU NEED FOR CUSTOM COOKIE ORDERS?

I am generally booked about 6 weeks in advance. I suggest submitting an order inquiry as soon as possible.

I LIVE OUTSIDE OF THE CHICAGOLAND AREA. DO YOU SHIP?

Unfortunately I cannot ship cookies.

DO YOU DELIVER?

Yes, we offer delivery for a flat rate of $20 through Door Dash if within 5 miles driving distance from 360 East South Water Street, Chicago, IL, 60601
If the delivery location is more than 5 miles driving distance from 360 East South Water Street we offer delivery through Uber Connect.  Uber delivery rates fluctuate based on distance, traffic, etc so I am unable to guarantee a rate but I typically see prices between $30-$60 for distances of 5-10 miles.

HOW LONG DO THE COOKIES STAY FRESH?

All cookies are heat sealed individually. They will stay fresh in their heat sealed bag at room temperature for 2 weeks.  They can also be frozen for several months.

DO YOU PROVIDE BULK DISCOUNTS?

I am a part time baker and am only one person making each individual cookie so I do not offer bulk discounts. Each cookie takes as long as the next one, even in bulk.

I NEED THE COOKIES INDIVIDUALLY PACKAGED. CAN YOU DO THAT? 

Yes! All cookies will be individually packaged in a heat sealed cellophane bag. 

CAN YOU MAKE COOKIES TO LOOK LIKE MY FAVORITE CHARACTER?

I‘m sorry but I cannot accept character themes/designs. For example, Disney Princesses, Sesame Street, Toy Story, Cocomelon, Pokémon, Paw Patrol, Fortnite, etc.

I’M CURIOUS ABOUT YOUR PROCESS. HOW LONG DO COOKIES TAKE TO MAKE?

In general, one dozen cookies takes 8 hours minimum. Extra detailing like adding metallics, florals, or watercolor can add anywhere from 45 minutes to 3 hours!